FAQ

Welcome to the SavvaScape FAQ page! Below you’ll find answers to common questions about our products, ordering process, and services. If you don’t find what you’re looking for here, our customer care team is ready to assist.

General Questions

1. What types of products do you offer?
SavvaScape is a curated marketplace dedicated to providing quality, value-driven products across a wide range of categories, from electronics and home essentials to lifestyle and wellness items. Our catalog is constantly expanding to bring you more worth-buy items.

2. Where are your products shipped from?
We work with multiple suppliers to ensure you receive the best products and fastest shipping. Our items are typically shipped from either the U.S. or international warehouses, depending on availability and location.

Ordering & Payments

3. How do I place an order?
Simply browse our website, add items to your cart, and proceed to checkout. Follow the instructions to complete your purchase, and we’ll send a confirmation email with your order details.

4. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. All transactions are processed through a secure payment gateway.

5. Can I make changes to my order?
If you need to change your order, please contact our customer care team as soon as possible. We’ll do our best to accommodate changes if your order has not yet been processed.

Shipping & Delivery

6. How long will it take to receive my order?
Shipping times vary depending on the product and destination. Standard delivery typically takes 7-14 business days, but please refer to the shipping information on each product page for more details.

7. Do you offer international shipping?
Yes, SavvaScape ships to many countries worldwide. Shipping costs and times vary depending on the destination. International shipping fees will be calculated at checkout.

8. How can I track my order?
Once your order has shipped, you’ll receive an email with a tracking number and a link to monitor the progress of your delivery.

Returns & Refunds

9. What is your return policy?
We offer a 30-day money-back guarantee for most of our products. If you’re not satisfied, simply contact us within 30 days of receiving your order, and we’ll provide instructions on how to return your item.

10. How long does it take to process a refund?
Once we receive and inspect your return, refunds are typically processed within 7 business days. You’ll be notified via email once the refund has been issued.

11. Are return shipping costs covered?
Return shipping costs are generally the responsibility of the customer unless the product is defective or the wrong item was shipped.

Product Questions

12. Are SavvaScape products covered by a warranty?
Some of our products come with a manufacturer’s warranty. Please refer to the product page or contact us if you have specific questions regarding warranty coverage.

13. Can I find user manuals or instructions for products?
Yes, most of our products come with user manuals or instructions. If you need additional information, feel free to reach out, and we’ll provide any available resources.

Need Further Assistance?

If you have more questions or need support with your purchase, feel free to reach out to us:

Thank you for choosing SavvaScape – where quality meets value!