Shipping policy

At SavvaScape, we strive to ensure your intimate essentials reach you with care and discretion. Below you will find the details of our shipping services. We recommend reviewing these options to choose the delivery experience that best suits your needs.

1. Order Processing

  • Our pieces are worth the wait. Orders are typically processed and prepared for dispatch within 3–5 business days.
  • Once your order is on its way, you will receive a confirmation email complete with a tracking link to follow its journey.

2. Shipping Rates & Delivery Times

  • Standard Shipping:
    • Estimated delivery: 7–14 business days
    • Rate: $5.95
  • Free Shipping:
    • Estimated delivery: 7–14 business days
    • Rate: FREE on all orders over $100
  • Insured Shipping:
    • Estimated delivery: 6–12 business days
    • Rate: $9.95
  • Express Shipping:
    • Estimated delivery: 5–8 business days
    • Rate: $19.95

Note: Delivery windows are estimates. Arrival times may vary based on your location, customs clearance, and local carrier schedules.

3. International Delivery

  • SavvaScape ships worldwide. For international destinations, please allow an additional 10–20 business days.
  • Shipping rates are calculated at checkout. Please note that any customs duties, taxes, or import fees are the responsibility of the recipient.

4. Tracking Your Allure

  • Follow your package every step of the way via the tracking link sent to your email. If you encounter any issues, our concierge team is here to assist.

5. Address Accuracy

  • To ensure your order arrives safely, please double-check your shipping details at checkout. SavvaScape is not responsible for delays or lost packages due to incorrect address entry. Packages returned to us may incur a reshipment fee.

6. Lost or Damaged Shipments

  • In the rare event that your package arrives damaged or is lost in transit, please contact us immediately at support@savvascape.com.
  • For damaged items, please include photographs of the packaging and product so we can expedite a resolution for you.

Further Assistance

If you have questions regarding your delivery or need a custom shipping solution, please reach out to our team at support@savvascape.com. We are dedicated to making your SavvaScape experience seamless from click to carriage.